Debt Collection

At DRA we work hard to maintain our position at the top of our clients performance league tables, whilst ensuring our highly trained team work in compliance with all guidelines and regulations in accordance with our core value of treating customers fairly.

Our Debt Collection Services Include:

  • Primary Collections.
  • Secondary Collections.
  • Trace & Collect.

Our customers include high street banks and private businesses.



We can undertake tracing either as a stand alone service or as part of the collection process.

We have significant experience in this field and offer a fast, efficient service.

We offer a ‘no trace – no fee’ service.

  • Fast service.
  • Over 60% of gone aways successfully traced.
  • No trace, no fee.


Outsourced Credit Control

We will manage your credit control operation under your brand name.  We can provide your entire credit control operation or undertake one off projects.    Our staff will deal with queries and disputes to ensure that payments are made in a timely manner.  By maintaining contact we can help preserve the relationship with your customer.

You can take advantage of our specialist collections staff, IT and telecoms systems to improve your bottom line.  Our customers tell us that they have reaped huge administrative and financial benefits from this service.

Whether you want to use our services as an alternative to setting up your own specialist recovery team, reduce head count or challenge the performance of your own in-house function we can help.