Delivering a Quality Service
The Debt Recovery Agency and the Bank have a very strong business relationship dating back since 2003. They carry out debt recovery for the Bank Group in a fully compliant and customer focused way while delivering consistently high results.
We have used DRA to provide debt collection services since 2003. We find them to be sensitive to our customers needs whilst delivering a diligent service and adhering to all of the necessary regulatory requirements. They are conscientious in their approach and their performance and attitude has often exceeded my expectations. I am therefore happy to recommend them.
We have been using DRA for some time now. When a client defaults on their payments we pass the account to DRA for collection. We have been most impressed with how they keep us up to date with the progress of our accounts. Chasing money and invoices is always a difficult task, DRA made that easier for us with their professional approach without upsetting our customers.
DRA were recommended to me by business contacts. They have provided me with a very efficient and reliable service, recouping invoices on my behalf. The staff are very helpful and pleasant. They have successfully managed my business debts and invoices, freeing me up for other business matters.